Ordering Information

Contact Information - Print

The University of Michigan Press's ESL and Applied Linguistics titles are distributed by Perseus Distribution.

International customers should direct all inquiries and orders to esladmin@umich.edu.

Please direct all mail, fax, and phone orders; customer service inquiries regarding existing orders; and returns to:

University of Michigan Press
c/o Perseus Distribution
1094 Flex Dr.
Jackson, TN 38301

Telephone: 877-364-2942
Fax: 877-364-7062
Email: jamey.moon@perseusbooks.com or PUB.NET@631-760X

To ensure the best discount on international orders, email esladmin@umich.edu.

International Customers Fax: 731-935-7731

Direct inquiries regarding new editions, ancillaries, exam or desk copies, on-site exhibit sales, or product help to:

Telephone: 866-804-0002
Email: esladmin@umich.edu

Contact Information - Non-Print (Ebook) 

At this time, our ESL textbooks and applied linguistics titles are not available in Ebook format. Other non-print material (MP3 files and interactive language learning content) will be available in time in this space.

Ebook editions are primarily processed by Chicago Distribution Center and fulfilled through BiblioVault.

For Ebooks ordered through CDC:

Direct all Ebook orders and customer service inquiries to:

cart@press.uchicago.edu

Direct all Ebook downloading, opening, or troubleshooting inquiries to:

bv-help@uchicago.edu

For help with other e-vendor carts, orders, or downloads, please refer to the contact information they provide on their sites.

Web Orders

The University of Michigan Press Shopping Cart feature is operated primarily by Perseus Distribution (for print format) and Chicago Distribution Center (for Ebooks). UMP also links out to other e-vendors such as Amazon (for Kindle) and University Press Audio Books (for audio books), among others.

Having different operators for the ordering, processing, and fulfillment of print and Ebook editions means that orders must be placed separately.

In all cases, whether you are purchasing a print or an Ebook edition, you will leave the UMP website.

For all information regarding how to order online, visit our Shopping Cart page.

Question about an Existing Order?

Contact Perseus Distribution

Email:    jamey.moon@perseusbooks.com or PUB.NET@631-760X

Telephone:   877-364-2942

Question about a Product or an Order Placed at a Conference?

Contact the ESL Help Desk

Email:    esladmin@umich.edu

Telephone:   866-804-0002

Examination and Desk Copies

To request an exam or desk copy, please see our Examination and Desk Copies page.

Please use the online forms to get the promptest response to requests! Requests sent to Perseus Distribution will be delayed.

Contact the ESL Help Desk with any questions: 866-804-0002.

Ordering Policies

• All direct orders must be prepaid by credit card (MasterCard, Visa, American Express) or check. (Unfortunately, we cannot accept checks via the Shopping Cart ordering method.)
  
  
• Checks must be in U.S. dollars drawn on a U.S. bank if you are not paying by credit card.
  
  
• We cannot accept checks for forthcoming titles.
  
  
• All prices are subject to change without notice.
  
  
• Availability information posted on our website is updated periodically; actual inventory may vary.
  
  
• Credit cards are charged when your order is shipped.
  
  
• Your contact information will be used only in connection with your order and/or services you request. For details, please see our Privacy Policy Statement.
  
  

Refunds: If, for any reason, you are not completely satisfied with any book, you may return it within ten days for a full refund or charge card credit. For complete return details, please view the Perseus Distribution Refund Policy.

Site Licenses

For information about Site Licenses, please go to our Site License page.