Ordering 

Contact Information - Print 

Please direct all orders (mail, fax, and phone) and customer service inquiries to:

University of Michigan Press
c/o Perseus Distribution
1094 Flex Dr.
Jackson, TN 38301

Telephone:  800-343-4499, Ext. 154
Fax:  877-364-7062
International Customers Fax: 731-935-7731

Email: jamey.moon@perseusbooks.com or PUB.NET@631-760X

Hours of operation: M-F, 7:30a.m.-4:00p.m. CST, excluding holidays

Please ship all returns to:

University of Michigan Press
c/o Perseus Distribution
Attn: Returns Dept.
193 Edwards Dr.
Jackson, TN 38301

For Canada, ship returns to:

Frasier Direct Distribution Series, LTD
c/o Perseus Distribution/University of Michigan Press
100 Armstrong Ave.
Georgetown, Ontario L7G 5S4
Canada

Contact Information - Ebook 

Ebook editions are primarily processed by Chicago Distribution Center and fulfilled through BiblioVault.

For Ebooks ordered through CDC:

Direct all Ebook orders and customer service inquiries to:

cart@press.uchicago.edu

Direct all Ebook downloading, opening, or troubleshooting inquiries to:

bv-help@uchicago.edu

For help with other e-vendor carts, orders, or downloads, please refer to the contact information they provide on their sites.

Ordering by Web 

The University of Michigan Press Shopping Cart feature is operated primarily by Perseus Distribution (for print format) and Chicago Distribution Center (for Ebooks). UMP also links out to other e-vendors such as Amazon (for Kindle) and University Press Audio Books (for audio books), among others.

Having different operators for the ordering, processing, and fulfillment of print and Ebook editions means that orders must be placed separately.

In all cases, whether you are purchasing a print or an Ebook edition, you will leave the UMP website.

For all information regarding how to order online, visit our Shopping Cart page.

Ordering Using a Promotional Code

If you are ordering from a catalog, flyer, email, or other promotional piece that offers a discount or other offer, check the item for a promotional code (e.g. "UMTH06"). If there is a promotional code, enter this code at the time of checkout to receive the discount or other offer.

For more information, go to our Ordering Using a Promotional Code page.

Ordering Policies 

• All direct orders must be prepaid by credit card (MasterCard, Visa, American Express, or Discover) or check.
  
  
• Web order payments must be made by credit card. For more information about ordering online, visit our Shopping Cart page.
  
  
• Credit cards are charged when your order is shipped.
  
  
• If paying by check, the funds must be in U.S. Dollars and drawn on a U.S. bank.
  
  
• We cannot accept checks for forthcoming titles.
  
  
• All prices are subject to change without notice.
  
  
• Availability information posted on the website is updated periodically; actual inventory may vary.
  
  
• Your contact information will be used only in connection with your order and/or services you request. For details, please see our Privacy Policy Statement.
  
  

Refunds: If, for any reason, you are not completely satisfied with any book, you may return it within ten days for a full refund or charge card credit. For complete return details, please view the Refund Policy. This only refers to print editions. There are no refunds on Ebook orders.

Questions about Orders 

If you have any questions about your print order, please email us at: jamey.moon@perseusbooks.com.

Questions regarding Ebook orders, please email: cart@press.uchicago.edu.

Questions about Titles 

Questions about particular titles should be directed to: umpress.title.info@umich.edu.

Exam, Desk, and Review Copies

Exam Copies

Examination copy requests for non-ESL titles may be submitted in one of the following two ways:

1. Via our online form; or
   
   
2. In writing, using your college/university letterhead. Please mail or fax the request to us at:
   
   University of Michigan Press
   Attn: Marketing Director
   839 Greene St.
   Ann Arbor, MI 48104-3209
   
   Fax: 734-615-1540
   
   

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Desk Copies

Desk copies are available to instructors for classroom use provided:

1. The book requested has been adopted and 10 or more copies have been ordered from a bookstore;
   
   
2. The number of desk copies requested does not exceed the number of instructors for the class; and
   
   
3. The instructor has not previously received a copy.

If you met these requirements, you may request a desk copy by mailing or faxing us your request, which may be on any of the following:

• Your college/university letterhead;
  
  
• The AAP desk copy request form;
  
  
• Our online desk copy request form; or
  
  
• Our own desk copy request form. (This is a modified version of the standard AAP form with our information filled in.)

Please send the information, including the phone number of your bookstore, to:

University of Michigan Press
Attn: Marketing Director
839 Greene St.
Ann Arbor, MI 48104-3209

Fax: 734-615-1540

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Review Copies

If you work for a journal, newspaper, radio or television show, etc. and have been asked to write a review of one of our books for your publication, you may request a review copy from our publicist.

Michael Kehoe, Marketing and Sales Director
University of Michigan Press
839 Greene Street
Ann Arbor, MI 48104-3209

Fax: 734-615-1540
Email: mkehoe@umich.edu

ESL Exam, Desk, and Review Copies 

To request exam or desk copies of ESL titles, please visit the ESL Exam and Desk Copies page.

Sales Representatives 

Mid-Atlantic states
Bob Eickemeyer
922 Grandview Avenue
Westfield, NJ 07090
Phone: 908-232-7039
Fax: 908-654-1490
Email: roundaboutrobert@comcast.net

Richard W. Kohler
Deanne Provost
27 Bucknell Drive
Hazlet, NJ 07730
Phone: 732-739-3313
Fax: 732-739-6404
Email: richkohler@comcast.net

Midwestern states
Bruce Miller
Miller Trade Book Marketing
1426 W. Carmen Avenue
Chicago, IL. 60640
Phone: 866-829-0824
Fax: 312-276-8109
Cell: 773-307-3446 Email: bruce@millertrade.com

Southern states (AL, FL, GA, LA, MS, NC, SC, TN, and VA)
Roger Sauls
1289 N. Fordham Blvd.
Box 193
Chapel Hill, NC 27514
Phone: 919-490-5656
Fax: 919-490-0927
Email: rsauls@webtv.net

Western states (AK, AZ, CA, CO, ID, MT, NV, NM, OR, UT, WA, and WY)
Duke Hill
Hill/Martin Associates
756 Collier Drive
San Leandro, CA 94577
Phone: 510-483-2939
Fax: 510-315-3243
Email: dukeh@aol.com

Pat Malango
2612 Bayfront Ct.
Richmond, CA 94804
Phone: 510-965-9309

Japan
United Publishers Services, Ltd.
1-32-5 Higashi-shinagawa
Shinagawa-ku
Tokyo 140-0002, Japan
Phone: (81)3 5479-7251
Fax: (81)3 5479-7307
Email: info@ups.co.jp

Australia and New Zealand
Harry Howell
54 Gordon Crescent
Lane Cove N.S.W. 2066
Australia
Phone: 61-2-9427-2830
Fax: 61-2-9427-0207
Email: harryhowell@optusnet.com.au

People's Republic of China and Taiwan
Thomas V. Cassidy
Cassidy and Associates, Inc.
288 Cliffside Dr.
Torrington, CT 06790
Phone: 860-482-3030
Fax: 860-482-7588
Email: chinacas@prodigy.net
TomCassidy@prodigy.net

Asia and the Pacific
Apac Publishers Services Pte. Ltd.
BLK 8 Lorong Bakar Batu
#05-02
Singapore 348743
Phone: 65-844-7333
Fax: 65-747-8916
Email: service@apacmedia.com.sg

U.K., Continental Europe, Africa (excluding Egypt and Morocco) Distribution and Sales Representation
EUROSPAN Group
c/o Turpin Distribution
Pegasus Drive
Stratton Business Park
Biggleswade, Bedfordshire SG18 8TQ, UK
Phone: +44(0) 1767 604972
Fax: +44(0) 1767 601640
Email: eurospan@turpin-distribution.com

For other territories, please contact:
Mike Kehoe, Sales Manager
The University of Michigan Press
839 Greene Street
Ann Arbor, MI 48104-3209
Phone: 734-936-0388
Fax: 734-615-1540
Email: mkehoe@umich.edu