Ordering
Contact Information - Print
The University of Michigan Press's ESL and Applied Linguistics titles are distributed by Perseus Distribution.
International customers should direct all inquiries and orders to esladmin@umich.edu.
Please direct all mail, fax, and phone orders; customer service inquiries regarding existing orders; and returns to:
University of Michigan Pressc/o Perseus Distribution
210 American Drive
Jackson, TN 38301
Telephone: 877-364-2942
Fax: 877-364-7062
Email: jamey.bibbee@perseusbooks.com or PUB.NET@631-760X
To ensure the best discount on international orders, email
esladmin@umich.edu.
International Customers Fax: 731-935-7731
Direct inquiries regarding new editions, ancillaries, exam or desk copies, on-site exhibit sales, or product help to:
Telephone: 866-804-0002
Email: esladmin@umich.edu
Contact Information - Digital
At this time, our ESL textbooks and applied linguistics titles are not available in Ebook format. Other digital (non-print) material (MP3 files and interactive language learning content) will be available in time in this space.
Ebook editions are primarily processed by Chicago Distribution Center and fulfilled through BiblioVault.
For Ebooks ordered through CDC:
Direct all Ebook orders and customer service inquiries to:
Direct all Ebook downloading, opening, or troubleshooting inquiries to:
For help with other e-vendor carts, orders, or downloads, please refer to the contact information they provide on their sites.
Web Orders
The University of Michigan Press Shopping Cart feature is operated primarily by Perseus Distribution (for print format) and Chicago Distribution Center (for Ebooks). UMP also links out to other e-vendors such as Amazon (for Kindle) and University Press Audio Books (for audio books), among others.
Having different operators for the ordering, processing, and fulfillment of print and Ebook editions means that orders must be placed separately.
In all cases, whether you are purchasing a print or an Ebook edition, you will leave the UMP website.
For all information regarding how to order online, visit our Shopping Cart page.
Question about an Existing Order?
Contact Perseus Distribution:
Email: jamey.bibbee@perseusbooks.com or
PUB.NET@631-760X
Telephone: 877-364-2942
Question about a Product or an Order Placed at a Conference?
Contact the ESL Help Desk:
Email: esladmin@umich.edu
Telephone: 866-804-0002
Examination and Desk Copies
To request an exam or desk copy, please see our Examination and Desk Copies page.
Please use the online forms to get the promptest response to requests! Requests sent to Perseus Distribution will be delayed.
Contact the ESL Help Desk with any questions: 866-804-0002.
Ordering Policies
- All direct orders must be prepaid by credit card (MasterCard, Visa, American Express)
or check. (Unfortunately, we cannot accept checks via the Shopping Cart ordering method.)
- Checks must be in U.S. dollars drawn on a U.S. bank if you are not paying by credit card.
- We cannot accept checks for forthcoming titles.
- All prices are subject to change without notice.
- Availability information posted on our website is updated periodically; actual inventory may vary.
- Credit cards are charged when your order is shipped.
- Your contact information will be used only in connection with your order and/or services you
request. For details, please see our Privacy Policy Statement.
Refunds: If, for any reason, you are not completely satisfied with any book, you may return it within ten days for a full refund or charge card credit. For complete return details, please view the Perseus Distribution Refund Policy.
Site Licenses
For information about Site Licenses, please go to our Site License page.
